With our partners at ServiceMax, Uptima will help you implement and monitor a system that assists with the remote management of your field service team. This gives you a better grasp of what is needed in the field, whether it be inventory checks, scheduling changes, or a change in product offerings. As ServiceMax’s product is cloud-based, it makes the system easy to setup and integrates well with existing CRM systems. Field service technicians are given the exact tools they need in order to troubleshoot issues right on the spot. This saves both you (and your clients) time and money.

Uptima’s Field Service Management Solution:

  • Oversees, monitors, and controls all field service staff and processes through ServiceMax’s interface
  • Streamlines operations and reduces overall cost
  • Identifies where your mobile team can best navigate through challenges in the field using a variety of specialized tools and resources
  • Seamlessly integrates ServiceMax with your CRM system to increase overall productivity and customer satisfaction
  • Optimizes overall productivity by dispatching assistance and necessary information in real-time