Biotech Company produces and supports innovative products to support advanced biomedical research.
Improved efficiency of parts ordering process and accuracy of product stock management.
Real-time visibility into inventory levels, leading to better stock management and reduced instances of overstocking or stockouts.
Optimized supply chain management and service delivery capabilities
INDUSTRY
Manufacturing
CLOUDS
ServiceMax Asset 360
SERVICES
Transformation & Implementation
Order and stock systems were disjointed, leading to inefficiencies and inaccuracies in inventory tracking and order fulfillment
Operational bottlenecks impacted the ability to respond quickly to customer needs and manage inventory effectively
Leveraged the strengths of ServiceMax for service management and SAP for enterprise resource planning to streamline operations and improve data consistency
Created a cohesive system for parts order and product stock interfaces
Synchronized data between platforms, ensuring accurate and real-time inventory management
Accelerate your top line across every single customer touch point. Seamlessly.
Finally, a tech stack to monetize all touch points across all channels.
We approach products and pain-points with your entire business process in mind. Not just what your business looks like today, but also what you want your business to look like several years from now. With this approach, we build a solution that can— and will — grow with you.
OUR SERVICES
Identify pivotal opportunities for growth
Train your teams on the new processes for a happier transition
Connect all Asset and Revenue platforms seamlessly
Connect your platforms and information systems
Continuous operational excellence no matter the challenge
OUR PLATFORMS
Drive data and efficiency with automation across the entire product-to-cash journey
Drive revenue for manufacturing with reduced operational costs and unified visibility.
Transform your field operations on the world's top service platform.
Do business faster with smart automation and template generation.
Drive operational efficiency, asset uptime, and customer satisfaction with a 360-degree view of assets on the world’s #1 CRM platform.