Field Service Teams

We Transform On-Site Service Operations

Uptima delivers AI-powered Salesforce solutions that connect your field teams with business operations.

Field service worker referencing specs on a tablet computer while inspecting server room

Specialized for Your Industry

  • Medical equipment servicing
  • Industrial equipment maintenance
  • Construction equipment upkeep
  • Technology systems installation and repair
  • Utilities maintenance
  • Commercial equipment service
  • Business systems support

Measurable Outcomes

20%
Reduced Work Order Time
through streamlined processes
92%
Shorter Call Handle Times
with AI-powered support
30%
Accelerated Resolution Times
enhancing customer satisfaction
98%
Faster Access
to critical technical information
35%
Increased First-Time Fix Rates
improving customer satisfaction
28%
Higher Service Contract Renewal Rates
through proactive management

Mobile-First Solutions

that put critical information at technicians' fingertips using Salesforce Field Service

AI-Powered Knowledge Access

for faster issue resolution through Agentforce

Intelligent Scheduling and Dispatch

that optimizes routes and technician utilization

Service-to-Revenue Automation

that identifies upsell opportunities with Revenue Cloud integration

Unified Asset Lifecycle Management

for complete visibility and proactive service

Ready to modernize your service business?

Schedule a consultation to see how our Everything to Revenue™ approach can help you deliver exceptional service while maximizing profitability.