Uptima supports customer needs throughout the entire software solution lifecycle.
We work to understand business needs, identify the best solutions, and define and document business and technical requirements.
For customers who choose to self-implement a software solution we offer services including: Best Practice Guidance, Change Management, Product & Process Transformations, & Future Phase Planning.
We provide full implementation services, including integrations to adjacent systems.
Existing-System Health Checks
For customers who have been using a system for several years, we offer Health Checks, to ensure that new capabilities added to the software are leveraged, and that the solution and implementation remains aligned with current business needs and goals.
Support for customers with temporary or project-driven needs post-implementation.
Customers interested in ongoing support and administration of their solutions are supported in a staff-augmentation approach.