Design, Build, & Maintenance Solutions Company helps client projects by implementing solutions from several different production industries.
Customer did not initially recognize the value of implementing Service Cloud & Field Service and debated if the products were right for them
Uptima’s responsiveness and expertise in field service helped increase total ACV with the combined solution of Field Service and Asset 360
VP of Strategic Projects
Electrical & Technologies Construction
ServiceMax Asset 360
Transformation & Implementation
Each region & office was using its own processes
Needed help consolidating and collecting invoices for all parties involved on a work order for completion
Desire to consolidate various data sources, productivity, and planning tools that dispatchers and project managers used.
Performance information scattered amongst different tools
Gave customer structured processes and training plans
Consolidated Work Order Management, Scheduling tools, and Manpower database
Streamlined process and allowed for sharing of resources amongst divisions
Accelerate your top line across every single customer touch point. Seamlessly.
Finally, a tech stack to monetize all touch points across all channels.
We approach products and pain-points with your entire business process in mind. Not just what your business looks like today, but also what you want your business to look like several years from now. With this approach, we build a solution that can— and will — grow with you.