Experimental Technologies Company helps customers optimize their devices and improve user experience.
Uptima was a trusted advisor to the customer and helped customer understand the value of Salesforce
Uptima helped the customer realize the MVP scope
Uptima’s expertise in integration eased the customer's concern
EXECUTIVE SPONSOR
Sales & Service Operations Executive
INDUSTRY
Manufacturing
CLOUDS
Service Cloud
Field Service
Oracle EBS
Integration
SERVICES
Transformation & Implementation
No visibility into the workload,The customer resource allocation and mobile (including offline) app for remote technicians
Customer decided to move out of QAD and implement Oracle EBS
The solution included the following high-level features:
Asset & Service Entitlements
Warranty and Service Contracts
Case Management
Work Order Management
Product Requests & RMA
Oracle EBS integrations
Accelerate your top line across every single customer touch point. Seamlessly.
Finally, a tech stack to monetize all touch points across all channels.
We approach products and pain-points with your entire business process in mind. Not just what your business looks like today, but also what you want your business to look like several years from now. With this approach, we build a solution that can— and will — grow with you.
OUR SERVICES
Identify pivotal opportunities for growth
Train your teams on the new processes for a happier transition
Connect all Asset and Revenue platforms seamlessly
Connect your platforms and information systems
Continuous operational excellence no matter the challenge
OUR PLATFORMS
Drive data and efficiency with automation across the entire product-to-cash journey
Drive revenue for manufacturing with reduced operational costs and unified visibility.
Transform your field operations on the world's top service platform.
Do business faster with smart automation and template generation.
Drive operational efficiency, asset uptime, and customer satisfaction with a 360-degree view of assets on the world’s #1 CRM platform.