Global Hardware & Software Solutions Provider is a developer of products that enhance modern technologies.
Customer was heavily burned due to failed prior implementation. Uptima worked hard to gain the trust of customer
Helped customer understand Salesforce is the right solution
Helped customer realize the MVP scope
Fast turn and flexibility around for all deliverables required by customer during the sales cycle
Chief Technology Officer
Transformation & Implementation
Uptime brings experience and confidence to the table on every customer engagement. All customers love Uptima's detailed and thorough approach. My team has engaged Uptima for almost all Salesforce solution implementations. They really are partners!”
VP, Commercial Sales-Manufacturing,
Distribution, and Energy
As the volume overwhelmed these tool's capacity, customer was forced to resolve them with more and more people, which is costly and very frustrating to the employees
This has led to a stagnation of revenues and profits
Contact center including CTI integration
Project-related Work orders
Schedule optimization including internal and external resources
Survey Implementation with Youreka
Accelerate your top line across every single customer touch point. Seamlessly.
Finally, a tech stack to monetize all touch points across all channels.
We approach products and pain-points with your entire business process in mind. Not just what your business looks like today, but also what you want your business to look like several years from now. With this approach, we build a solution that can— and will — grow with you.