Property Inspection Services Company is a leader in professional claims and inspection solutions.
Empowered clients with real-time visibility into inspector availability, streamlining the scheduling process
Optimized resource allocation by integrating a system that accurately schedules field technicians in sync with customer needs
Enabled effective communication channels between field technicians and the company, fostering better service delivery and operational responsiveness
EXECUTIVE SPONSOR
Chief Information Officer
INDUSTRY
Property Inspection and Claims Services
CLOUDS
Service Cloud
Field Service
MuleSoft
Digital Engagement
SERVICES
Transformation & Implementation
Challenges in accurately scheduling resources with customers, impacting service efficiency
Limited customer visibility into inspectors' schedules, complicating the appointment-setting process
Insufficient communication between field technicians and the office, affecting service execution and client relations
Developed a centralized scheduling platform that offers customers direct insight into the availability of inspectors
Integrated systems that facilitate seamless scheduling of field technicians for property inspections
Established a robust communication framework that allows field technicians to interact efficiently with the service provider
Accelerate your top line across every single customer touch point. Seamlessly.
Finally, a tech stack to monetize all touch points across all channels.
We approach products and pain-points with your entire business process in mind. Not just what your business looks like today, but also what you want your business to look like several years from now. With this approach, we build a solution that can— and will — grow with you.
OUR SERVICES
Identify pivotal opportunities for growth
Train your teams on the new processes for a happier transition
Connect all Asset and Revenue platforms seamlessly
Connect your platforms and information systems
Continuous operational excellence no matter the challenge
OUR PLATFORMS
Drive data and efficiency with automation across the entire product-to-cash journey
Drive revenue for manufacturing with reduced operational costs and unified visibility.
Transform your field operations on the world's top service platform.
Do business faster with smart automation and template generation.
Drive operational efficiency, asset uptime, and customer satisfaction with a 360-degree view of assets on the world’s #1 CRM platform.