Get Ready for Einstein GPT: Case Management Hands On Workshop

10 am CDT Jun 7th | Salesforce Tower, Chicago

Join us for a hands-on session with our Service Cloud experts to discuss the first step on your path to leveraging Einstein GPT - establishing your case management process and agent console. Solve cases faster and reduce service costs - at scale - by unifying customer data and automating processes. By the end of this session, you’ll create:

- Case management process
- Customized agent interface
- Knowledge base
- Automation with macros, quick text, and flow
- Service reporting and dashboards


Register

Sign up and mark your calendars, we can't wait to speak with you. Register here

Agenda

Wednesday, June 7th| 10am- 12pm CDT

9:55- Doors open 

10am- Session Begins

11:55 Closing statements

12pm- Session Ends 

Entire session: Gaining valuable materials to have the best capability in generating income

 

Location

Thanks to our Uptimazing partners

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Questions? Contact events@uptima.com